Scope of this policy

This Privacy Policy applies to information collected through the Long Beach Volunteer Fire Department website, including the contact form. It does not govern third-party websites, social media services, or other organizations linked from this site.

Information you provide

When you contact the department through the website or by email, we may receive information such as:

• Your name and email address.
• A phone number or other contact details you choose to provide.
• The contents of your message and any information included with it.

Please do not submit confidential medical, financial, or other highly sensitive personal information through the contact form. The form is for non-emergency communication only.

Information collected automatically

Like most websites, this site and its hosting, security, accessibility, or performance tools may automatically process limited technical information. This may include an Internet Protocol address, browser and device type, approximate location derived from an IP address, referring page, pages visited, dates and times of access, and diagnostic or security logs.

The site may use cookies or similar technologies that are necessary for site operation, security, accessibility preferences, and administrative sign-in. Your browser may allow you to limit or delete cookies, although some features may not work as intended afterward.

How information is used

Information may be used to:

• Respond to non-emergency questions and requests.
• Provide volunteer, community-program, or department information.
• Operate, maintain, secure, and improve the website.
• Prevent spam, misuse, fraud, or security incidents.
• Meet legal, recordkeeping, or public-safety obligations.

How information may be shared

We do not sell personal information. Information may be shared with website hosting, form-delivery, security, accessibility, or other service providers that help operate the site; with public-safety or government partners when reasonably necessary to address a request; or when required by law, legal process, safety needs, or protection of rights.

Emergency communications

Do not use the website or contact form to report a fire, medical emergency, crime in progress, or immediate danger. Call 911. Messages sent through the website may not be reviewed immediately.

External websites and social media

This site links to Facebook, the Town of Long Beach, and other external services. Those services may collect information under their own privacy policies. The department does not control third-party cookies, tracking, content, or privacy practices.

Data retention

Information is retained only as long as reasonably needed to respond to requests, operate and protect the website, meet recordkeeping responsibilities, or comply with applicable law. Retention periods may vary depending on the type and purpose of the information.

Data security

Reasonable administrative and technical safeguards are used to protect website information. No internet transmission or storage method is completely secure, so absolute security cannot be guaranteed.

Children’s privacy

This website is intended for a general audience and is not designed to collect personal information from children. A parent or guardian who believes a child submitted personal information may contact the department to request review or deletion when appropriate.

Your choices

You may contact us to ask about personal information you submitted through the site or to request a correction or deletion. Some information may need to be retained for legal, operational, security, or public-record purposes. You can also manage cookies through your browser settings.

Changes to this policy

We may update this Privacy Policy as the website, department practices, or legal requirements change. The effective date at the top of the page identifies the latest revision.

Contact us

Privacy questions may be sent to Longbeachfd46360@gmail.com or by calling (219) 874-4243 for non-emergency matters.